Air France is live on SMOOSS Disruption recovery platform

Air France is live on SMOOSS Disruption recovery platform

After Transavia, Air France is the second airline to use the SMOOSS platform for Disruption recovery. 

Air France will benefit from an automated end-to-end solution to handle flight operational disruptions. 

A single cockpit to manage all operation disruptions.

A single cockpit to manage all operation disruptions.

🖥️Air France's customer service agent can steer the disrupted flight through the User interface

☺️Passengers are contacted by email & sms and choose their preferred solution in one click

🚀smooss automatically processes the new booking, including on Transavia, in compliance with the Disruption agreement between both carriers.

🎫Passengers receive their new tickets

⏱️All that in just a few seconds!👉The solution has been available for Transavia teams since last month, all their passengers can now benefit from a smooss process!