The Merchandising and Customer Care platform for

Airlines
Railway
Travel Agencies
Hospitality


SMOOSS helps travel companies increase revenue and improve customer experience thanks to tailor made solutions designed on top of reservation systems

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Make people travel again

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Upsell Platform

Offering a personalized experience through innovative ancillaries

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Disruption Recovery

Restoring customer confidence through a smooth journey

Choose SMOOSS !

Tailor made solutions

Within 4 weeks, SMOOSS will implement a solution perfectly reflecting your commercial policies

    Integration to any reservation system
    100% customisable workflow 
    Connection to in-house systems

End to End process automation

Unlike most existing solutions, SMOOSS processes the whole workflow in a fully automated mode :

    Collect customer choice
    Process selection in the reservation system
    Inform customer

A White Box Approach

All parameters can be set up directly within the SMOOSS platform : your business, your solution ! 

    Filter on any Inventory and Customer Data
    Set all the parameters of the offers
    Brand all materials according to your look & feel

Case Studies

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A comprehensive solution for flights cancellations


Discovery how SMOOSS supported Air France & Corsair addressing massive cancellations during COVID 19 crisis thanks to SKIP.

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Operational Disruption: a $20 billion question for airlines

An overview of the painpoint of operational disruption for airlines and how it is handled today. Introducing SMOOSS approach through our Disruption Recovery Platform.

Security First !

AICPA/SOC 2 Certification

    Data Service Management
    Software Management
    Software Integration

Data Privacy

    GDPR Compliant
    All related information can be shared by SMOOSS Data Privacy Officer
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Best in Class Architecture

    IT Architecture certified by all PSS providers
    Security Monitoring through state-of-the-art solutionss

Our Partners

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"During COVID 19 crisis, SMOOSS was able to offer a seamless and automated solution to our customers facing a flight cancellation so they can choose between a rebooking, a voucher or a refund ang get an instant confirmation."

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"SMOOSS designed a digital solution to manage flight disruption and reacommodate customers offering them alternatives even on partner airlines."

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"We increased revenue thanks to a new revenue management approach on full flights."

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"SMOOSS is creating sizeable value for airlines thanks to an innovative ancillary offering last minute flexibility to customers."

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"We have been impressed by SMOOSS ability to quickly implement a tailor made solution for our travel partners"